Privacy Policy

1. Scope

This Privacy Policy applies to the RME website, waitlist, mobile applications, and related services (collectively, the “Services”). Features described here may be introduced as the product develops.

2. Information we collect

Information you provide

• Beta signup details such as your name, email address, optional phone number, selected device platform, beta interest, and communication preferences.
• Account and profile information, including display name, username, biography, profile photos, vehicle information, interests, and birth date when required for eligibility.
• Content and communications, including posts, reviews, listings, reports, support requests, and in-app messages.
• Optional location or place information you choose to add to a post, profile, review, event, or listing.
• Purchase, subscription, entitlement, and account-linking information, such as the Ember pack or Premium plan selected, transaction amount, currency, tax, payment and renewal status, benefit period, provider customer and transaction references, creator-code attribution, and refund or dispute status. RME does not receive your full card number from Stripe.

Information collected automatically

When you use the Services, we may receive device and browser information, IP address, timestamps, diagnostic events, security logs, and approximate location inferred from network information. The website may temporarily process IP addresses to prevent abusive waitlist submissions.

Location information

If you enable location features in the app, RME may process precise or approximate device location to show nearby places or people. You can control location permission through your device and in-app privacy settings. Avoid sharing a precise overnight location publicly when doing so could put you or others at risk.

3. How we use information

• Provide, maintain, personalize, and improve the Services.
• Operate the waitlist, beta program, account system, maps, social features, messaging, and marketplace.
• Send launch notices and, where you opt in, occasional product or community updates.
• Detect spam, fraud, unsafe behavior, policy violations, and technical problems.
• Respond to support requests and enforce our Terms and Safety Guidelines.
• Comply with legal obligations and protect users, RME, and the public.

4. How we share information

We may share information with service providers that host or support the Services, such as cloud hosting, database, analytics, security, and communication vendors. We may also disclose information when required by law, to protect safety or rights, in connection with a business transaction, or when you direct us to share it. Public profile, post, listing, review, and event information can be visible to other users according to your settings and the feature used.

Stripe processes web payments and subscriptions and may collect payment, billing-address, device, and fraud-prevention information under its own privacy terms. Apple or Google processes subscriptions purchased through its store under its own terms. RME receives provider references and verified lifecycle events needed to activate, renew, cancel, revoke, or restore the correct account entitlement; we do not locate a Stripe billing account by email alone.

For eligible Android external-link purchases, RME reports the transaction’s opaque Play token, an opaque transaction identifier, time, pre-tax amount, tax, currency, and U.S. region code to Google Play as required by the program. We do not place the Play reporting token in the website URL or browser storage.

RME does not sell personal information. We do not share personal information for cross-context behavioral advertising.

5. Retention and security

We retain information for as long as reasonably needed to provide the Services, meet legal obligations, resolve disputes, and prevent abuse. Retention periods vary by data type. We use administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.

6. Your choices and rights

You may unsubscribe from optional updates, adjust device permissions, change available profile and location settings, or request access, correction, deletion, or a copy of your personal information. Some records may be retained when required for security, fraud prevention, or legal compliance.

Residents of certain U.S. states may have additional rights to know, correct, delete, or obtain a portable copy of personal information and to appeal a denied request. We will not discriminate against you for exercising applicable privacy rights.

7. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Additional age restrictions may apply to social, location, or marketplace features.

8. International use

RME is operated from the United States. If you access the Services elsewhere, your information may be processed in the United States or other countries where our providers operate.

9. Changes to this policy

We may update this policy as the Services develop. We will change the date above and provide additional notice when required.

10. Contact us

For privacy questions or requests, email privacy@roammeetexplore.com. Please do not send passwords, government identification, or other sensitive information by email unless we specifically request it through a secure method.